Shipping costs shall amount to €6.90 for orders under €24, and free for all orders over €24.To exercise the right of withdrawal, the user is required to use the standard “Right of Withdrawal Form” which can be found at this link on the Website and attached to the order confirmation email. Alternatively, you can send a registered letter to Terme di Sirmione S.p.A. Piazza Virgilio, 1 – 25019 Colombare di Sirmione (BS) to the attention of the Products Office, indicating your details, the number and date of the order, and details on the products to be returned, and indicating the subject as: ““withdrawal from order no …. – dated dd/mm/yy”.